3. Quality of Service
Normal Social Commerce Sites sale the products which are appropriate with the costs but sometimes there are cases of very low products.
Even more, the Social Commerce sites deceived consumers with the quality of services. For example, they registerded some products which look same with the proper one but later it turned out to be a fake.
Fake/Imitation product
Social Commerce Sites' low quality services not only harm themselves but also the actual real companies which produce real products for consumers.
Due to the fakes, this real company also lose faith from customers and also their brand value as well.
This can damage in a very big way to those real companies.
Peoples' thought on Social Commerce
Where to report the damages from Social Commerce
- National Police cyber investigators team
- Consumer consulting center
- Korea Consumer Protection Board
The most important virtue
It is an undeniable truth that social commerce is on the rise. Many people even commented that social commerce is the most brilliant business model after Google. In order to further thrive, social commerce service providers should be wary of many potential dangers hidden in the industry and deal with the problems wisely.
Social Commerce Sites' most valuable and necessary virtue is 'Trust' above all.
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